Terms & Conditions

Terms & Conditions

These Terms and Conditions govern all purchases made on Ella Exotic's website.

1. Company Information
Ella Exotic, [legal address in Germany], operates this webshop under German and EU law.

2. Orders  
Your order becomes binding once confirmed via email. All prices include VAT where applicable.

3. Payment
We accept payments through Shopify Payments, PayPal, and Klarna. Transactions are encrypted and secure.

4. Shipping
We ship from Germany to all EU countries. Delivery typically takes 3–10 business days.

5. Returns & Revocation 
You may return items within 14 days of receipt. See full revocation rights below.

6. Limitation of Liability 
We are not liable for delays caused by shipping providers or customs.

7. Governing Law 
These terms are governed by the laws of Germany. The place of jurisdiction is Muchen, Germany.

Last updated: [05/05/2025]